Privacy Policy
Last updated: 25 September 2026
Loruvio is a trading brand operated by HAVANUP, a French SAS (société par actions simplifiée).
- Registered office: 135 Rue d'Antrain, 35700 Rennes, France
- RCS Rennes / SIREN: 910 521 749
- SIRET: 910 521 749 00028
- Share capital: €100
- Email: contact@loruvio.com
Who controls your data
HAVANUP is the controller of personal information processed through the Loruvio store, except where another provider acts as an independent controller for its own service.
Information we collect
Depending on your interaction with the store, we may collect identity and contact details, billing and delivery details, order information, customer-service communications, device and browser information, IP address, cookie data and information about how you use the site.
Why we use it
We process information to operate the store, take and fulfil orders, process payments, deliver customer support, prevent fraud, comply with legal obligations, improve the website and, where permitted, measure or deliver marketing.
Legal bases
Processing may be necessary to perform a contract with you, comply with law, pursue legitimate interests such as fraud prevention and service improvement, or rely on consent where consent is required.
Shopify and service providers
The store is hosted by Shopify. We may also use payment, fulfilment, delivery, analytics, advertising and customer-support providers. They receive only the information reasonably required for their role and may process data in other countries subject to applicable safeguards.
Cookies
Cookies and similar technologies may be used to operate the store, remember preferences, understand usage and measure marketing. See our Cookie Policy for more information.
Retention
We keep personal information only for as long as reasonably necessary for orders, support, accounting, fraud prevention, disputes and legal obligations.
Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing, request portability, withdraw consent and lodge a complaint with a data-protection authority. French residents may contact the CNIL. UK residents may also have rights under UK data-protection law.
Contact
To make a privacy request, email contact@loruvio.com. We may need to verify your identity before completing a request.