Shipping & Delivery

United Kingdom delivery

Free Standard Shipping — estimated 3–5 business days.

This is the delivery method currently configured for United Kingdom addresses at checkout. Estimated delivery times are not guaranteed dates and can be affected by carrier disruption, address issues, customs processes or events outside reasonable control.

Order confirmation

After an order is placed, you receive an order confirmation at the email address supplied at checkout. Tracking information is sent when it becomes available.

Delivery address

Please check your address carefully before submitting an order. If you notice an error, contact us as soon as possible. We cannot promise that an address can be changed after fulfilment begins.

Delays or missing parcels

If an order has not arrived within the expected window, contact contact@loruvio.com with your order number so we can investigate.

Taxes and charges

Any taxes, duties or other charges that apply to your order are shown or handled according to the checkout and applicable law. Do not rely on an advertised price from another market as the final amount for a UK order.